How We Handle DANA And QRIS Data
Our Privacy Policy sets out how we use information needed to create, verify and protect your account. This can include your contact details, verification status, login records, device signals, support messages and transaction references connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.
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We use these records to match an account step with the correct wallet status, investigate a payment receipt and identify unusual access. We do not describe a payment rail as a request to share more data than the transaction requires. When you open the policy from
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Surabaya or another Indonesian location, the access and processing described here depends on local law. We may retain records for security, dispute handling and legal duties, then remove or anonymise them when the stated purpose no longer applies. You can ask us what data is held,
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request a correction, or ask how a particular payment reference was used.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.